Privacy Policy | Cronchie

Cronchie is operated by Neymat Haus, 2544 Weston Rd, Unit #982, North York, ON M9N 2A6, Canada. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect: your name, shipping address, email address and phone number when you place an order or contact us. Payment details are entered directly with our payment processor and are not stored by us. We also collect basic website usage data through cookies and analytics.

Why we collect it: to process and deliver your order, send order and shipping updates, answer your questions, and improve our store. If you sign up for our emails, we will send you offers and news; you can unsubscribe at any time.

Who we share it with: only the companies we need to complete your order, namely our payment processor, our fulfilment supplier and shipping carriers, and the service providers that run our website and analytics. We do not sell your personal information.

Cookies: our website uses cookies to keep your cart working, remember your preferences and measure site traffic and advertising. You can control cookies in your browser settings.

How long we keep it: we keep order records for as long as needed for accounting, tax and legal purposes, and delete or anonymize other information when it is no longer needed.

Your rights: you can ask to see, correct or delete the personal information we hold about you by contacting us through our Contact page.

Changes: we may update this policy from time to time. The latest version will always be posted on this page.