Shipping & Returns
Last updated: November 2026
Shipping Policy
Where we ship: we currently ship to Canada only.
Shipping cost: free shipping on all orders across Canada.
How long it takes: orders ship within 1-3 business days, and delivery usually takes about 7-15 business days after that. Delivery times are estimates and can be longer during holidays or bad weather.
Tracking: we email you a tracking number once your order ships.
Where it ships from: your order ships directly from our international supplier. Depending on the order value, the Canada Border Services Agency may charge duties, taxes or a brokerage fee on delivery.
Delays: if your order will ship later than estimated, we will email you with the new date and the option to cancel for a full refund. If your order has not arrived within 30 days of the estimated delivery date, you can cancel it for a full refund.
Wrong address: please check your shipping address before ordering. We are not responsible for orders sent to an incorrect address entered at checkout, but contact us through our Contact page right away and we will try to help.